Warranty Policy

Thank you for shopping in our store, we stand behind the quality of our products. That's why we offer a 1-year warranty on all products purchased from our store.

What’s Covered:
Any defects in material or craftsmanship;
Issues with functionality (lighting failure, wiring issues, etc.);
Damaged components due to manufacturing errors.

What’s Not Covered:
Damage caused by misuse, accidents, or improper handling;
Natural wear and tear over time;
Issues caused by external factors (e.g., power surges, environmental conditions).

How to Request Warranty Service:
If you encounter any issues with your product within the warranty period, please reach out to us via our contact form or email. Provide your order number and a description of the problem. Our team will guide you through the next steps for repair or replacement.

To make a warranty request, please provide the following information:
▪ Order number
▪ Clear photo of the damaged item
▪ A video (if applicable)
▪ The description of the problem

We value our customers and aim to ensure you're fully satisfied with your purchase!

We appreciate your understanding and cooperation. For any questions regarding our policies, please reach out to our customer service team: support@fastcustomsign.com. Thank you for choosing Fastcustomsign.com!